Supplier relationship management

This one-day course provides an insight into the strategic importance of effective supplier relationship management (SRM), as an approach for engaging with suppliers on a level that reflects the priorities of the organisation. It will explore the growing importance of innovation, risk management and competitive advantage and assess how the situation of the customer/supplier, along with the products and services being procured, influence how organisations view and interact with each other.

What key points will the training cover?

• Understanding the buyer-supplier relationship

• The role and attributes of an effective supplier relationship manager

• Key SRM strategies

• Collaborative working

• Conflict resolution

• Supplier development (stages and incentivisation)

• Refreshments
• All course materials

K3 Direct Associates

K3 Direct Associates are appointed for their extensive knowledge and experience in the procurement and supply sector. The tutor for this course has been specially selected for their particular skills and expertise in the subject area. This is part of K3s' ongoing commitment to ensure all of our delegates have a high-quality, informative and enjoyable learning experience.